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FAQ

Setup and usage

Is there a thermostat? - Yes.

Does Heatbit require an internet connection? - Yes, Heatbit needs to be connected to wifi in order to operate properly. It needs 2-3 MB/h bandwidth.

How do I configure my Heatbit? Does it require any technical skills? - Everything is done via the Heatbit mobile app and is super easy.

How many Heatbits can I use simultaneously? - You can connect as many Heatbits to one mobile app as you want, there is no limit.

Did you consider different power plugs, voltages, and frequency? - Yes, we designed it for a worldwide usage and for various connection sockets, plugs and voltage.

Mining and earning functionality

In which currency can I receive earnings from Heatbit?
The mining and thus initial earnings are in BTC, but you'll be able to convert into other major cryptos. We plan to implement fiat withdrawals as well, so that you can withdraw directly to your card or account.

How does bitcoin mining work in practice?
You can watch this quick video to learn more about it: https://www.youtube.com/watch?v=GmOzih6I1zs.

How quickly can I withdraw my earnings?
You can withdraw funds from mining anytime through the Heatbit mobile app.

Will there be fees to withdraw funds into my wallet?
You will need to pay the network transaction fees, Heatbit doesn't charge any withdrawal fees.

Safety

The Heatbit will automatically shut down if it falls. A built-in accelerometer controls the stable operation. If you cover a Heatbit with a blanket, it will not catch fire. As soon as the device starts to overheat, it will automatically turn off. Even at peak operation, the Heatbit won't burn you if you touch its surface. You, your baby and your pet are all safe.

Other

I want to order a large number of heaters (>20). Do I get a discount?Please send us an email with a description of your order (number of items, description of your company and your country), as well as any other questions to business@heatbit.com.